WHY VAS

The Perfect Call Every Time

Voice Assistant Solution, by CanadaDirect, seamlessly integrates the accuracy of technology with the cognitive ability of human intelligence to deliver an exceptional customer experience.

Advanced Technology Meets The Call Center

Voice Assistant Solution enhances the existing contact center solution like no other technology has before. Our experts create a compilation of sound files based on your current script. The sound files are recorded using “best representative” techniques, such a zealous tone of voice, positive energy and clarity of speech.

The sound files are recorded using “best representative” techniques such a zealous tone of voice, positive energy and clarity of speech.
Once all sound files are loaded onto the Voice Assistant Solution, representative’s interact with customers by keyboard. This level of sophistication guides the operator to deploy appropriate corresponding responses and rebuttals.
By using the VAS technology, you will deliver a clear and consistent message on each and every call, creating a stronger customer experience. Voice Assistant Solution can manage the calls in real time and deliver measurable results.